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F.A.Q.s & Privacy

Do you take custom orders?
*In a nutshell, yes. We will review your inquiry and see if it is within our power to do so.
If not, we will be happy to point you in the right direction.

How do I place an order for a custom or personalized item?
*You can email us by using our contact tab.

How long does it take to have a custom made?
*Up to three weeks depending on our order log.

How much is a custom wallet, belt, etc.?
*Custom prices are the base price of an item plus the labor time to customize it.
We charge a $30 per hour labor rate on customs.
Ex. : If it takes 2 hours to customize a $25 wallet, you will add $60 (2hrs @ $30phr) on top of the wallet's $25 base price for a total of $85 + tax.
We can give an estimate but we do not give quotes.

Are your products handmade or resell?
*Everything leather coming out of the Shelter is handmade, by a husband and wife team, in the Alamo City.
We strive to provide a quality product in a timely manner that will last a lifetime. 

What are your shipping methods? 
*Ground shipments are made every Monday, except holidays or unless stated otherwise.
Tracking numbers will be emailed as soon as items are shipped.
Please contact us first if you'd like to place a bulk order.
Oh, and shipping is on us if you live in the U.S.A.

PRIVACY
Is my information safe?
Bomb Shelter Leather does not share, sell, or distribute private information.
Information is used only to process orders, payments, and returns unless stated otherwise.